Renew Your Server

Free servers on KataBump must be renewed regularly to stay active. This guide explains how to renew your server and avoid its deletion.

Renewal Policy

Free Servers

Free servers must be renewed every 4 days. If you forget, your hosting will be suspended for one day before being permanently deleted.

Aspect	Detail
Duration	Every 4 days
Cost	Free
Action required	Click the renewal button

Paid Servers

If you have a paid subscription, automatic renewal is enabled by default. Simply leave the necessary amount (credits) in your account and the system will automatically deduct the funds to renew your server.

What Happens If You Don't Renew?

• Expiration: Your server is suspended
• 1 day after expiration for free plan: Your server and its files are permanently deleted
• 4 days after expiration for paid plans: Your server and its files are permanently deleted

Important

Unlike paid plans, free servers have a very short grace period. Once suspended, you only have 1 day before permanent deletion. Make sure to renew on time!

How to Renew

Via the Dashboard

1. Log in to dashboard.katabump.com
2. Select your server
3. If renewal is needed, you will see a "Renewal required" banner
4. Click "Renew now"
5. Confirm the renewal

Via Discord

1. Join the KataBump Discord server
2. Go to the #support channel or use the bot command
3. Follow the instructions to renew

Enable Reminders

Email

Email reminders are sent automatically before expiration.

Check Your Spam

Add noreply@katabump.com to your contacts to make sure you don't miss reminders.

Discord

Link your Discord account to receive notifications:

1. Go to Account Settings
2. Section Notifications
3. Enable "Discord Alerts"
4. Allow the KataBump bot to send you direct messages

Check Expiration Date

In your server dashboard:

1. Go to the "Overview" tab
2. Look for the "Information" section
3. The expiration date is displayed under "Expires on"

Automatic Renewal

Automatic renewal is available for paid plans. As long as your subscription is active and you have enough credits, your server renews automatically.

For free servers, all renewals are manual.

FAQ - Renewal

Can I renew before the expiration date?

It depends on your plan:

• Free servers: You can only renew within the 2 days before expiration (due date included).
• Paid servers: You can renew at any time.

What happens to my files if the server expires?

Once the server is suspended, you have 1 day to renew before your files are permanently deleted.

Can I recover a deleted server?

No, once a server is deleted, all data is irreversibly lost. Make sure to back up regularly via SFTP.

Does renewal reset my server?

No, renewal does not touch your files or configuration. It simply extends the hosting period.

Recommended Backups

Even with regular renewal, we recommend backing up your files:

1. Via SFTP - Regularly download your files locally
2. Git - Use a Git repository to version your code
3. Database - Export your data if you use MariaDB or external databases

# Example: SFTP backup with FileZilla
# 1. Connect via SFTP
# 2. Download the /home/container folder locally
# 3. Keep a copy in a safe place

Support

Need help with renewal?

• Open a ticket on Discord
• Email: support@katabump.com